Float Headphones 1200 Wireless

Product Information – Float Headphones 1200 Wireless

1. Key Features

• Active Noise Cancellation (ANC): Blocks out unwanted background noise for an immersive audio experience.
• Hi-Fi Audio: Premium sound quality with deep bass and clear treble.
• Bluetooth 5.3: Ensures stable, seamless connectivity with low latency.
• 40-Hour Battery Life: Long-lasting playtime for all-day use.
• Fast Charging: Get 5 hours of playback with just 10 minutes of charging.
• Ergonomic Design: Lightweight build with ultra-soft ear cushions for maximum comfort.
• Touch Controls: Easily adjust volume, skip tracks, and take calls with a simple touch.
• Multi-Device Pairing: Connect to multiple devices effortlessly for seamless switching.
• Built-in Mic with ENC: Enhanced call clarity with Environmental Noise Cancellation.

2. Specifications

• Model: Float Headphones 1200 Wireless
• Connectivity: Bluetooth 5.3 + Wired (3.5mm aux support)
• Battery Life: Up to 40 hours (ANC off), 30 hours (ANC on)
• Charging Time: 1.5 hours (USB-C fast charging)
• Driver Size: 50mm high-fidelity audio drivers
• Frequency Response: 20Hz – 20kHz
• Weight: 250g
• Compatibility: iOS, Android, Windows, Mac, and gaming consoles

3. What's in the Box?

• Float Headphones 1200 Wireless
• USB-C Charging Cable
• 3.5mm Aux Cable
• Carrying Pouch
• User Manual

4. Warranty & Support

• 1-Year Manufacturer Warranty for defects in materials and workmanship.
• Dedicated Customer Support for assistance with setup, troubleshooting, and returns.

Elevate your listening experience with the Float Headphones 1200 Wireless—crafted for audiophiles, professionals, and gamers alike! 🎧

TuneX Return & Refund Policy

At TuneX, we are committed to delivering high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your Float Headphones 1200 Wireless, you may request a return or refund under the following conditions:

1. Eligibility for Returns

• Returns must be initiated within 7 days of the delivery date.
• The product must be in its original condition, with all accessories, packaging, and documentation intact.
• The device must be unused, undamaged, and unregistered to qualify for a full refund.
• Proof of purchase (invoice or order confirmation) is required for all returns.

2. Non-Returnable Items

• Used, damaged, or altered products.
• Products missing accessories, original packaging, or with tampered security seals.
• Returns due to buyer’s remorse (e.g., change of mind) after use.

3. Return Process

• To initiate a return, contact our customer support team via email or phone with your order details.
• Once your request is approved, we will provide return shipping instructions.
• The product must be shipped back using a trackable shipping method at the customer’s expense unless the return is due to a defective or incorrect item.

4. Refund & Replacement Policy

• Defective or wrong items: If you receive a defective or incorrect product, we offer a free replacement or full refund upon inspection.
• Eligible returns: Refunds will be processed to the original payment method within 5-7 business days after product inspection.
• Restocking Fee: A 10% restocking fee may apply for returns that do not meet the full eligibility criteria.

5. Warranty & Support

• The Float Headphones 1200 Wireless comes with a 1-year limited warranty covering manufacturing defects.
• For warranty claims, please contact TuneX Customer Support or visit an authorized service center.

For any questions or assistance, reach out to our customer support team. At TuneX, your satisfaction is our priority! 🎧

TuneX Shipping Information

At TuneX, we ensure a fast, reliable, and hassle-free shipping experience for your Float Headphones 1200 Wireless.

1. Shipping Methods & Estimated Delivery Time

• Standard Shipping: Delivered within 5-7 business days.
• Express Shipping: Delivered within 2-4 business days (additional charges apply).
• Same-Day/Next-Day Delivery: Available in select locations (subject to availability).

2. Shipping Charges

• Standard Shipping: Free on all orders.
• Express & Same-Day Delivery: Charges vary based on location and service availability.

3. Order Processing

• Orders are processed within 24-48 hours after confirmation.
• A tracking number will be sent via email/SMS once your order is shipped.

4. Delivery Restrictions

• Shipping is available within [list of countries/regions].
• We do not deliver to P.O. Boxes or military addresses.
• Some orders may require a signature upon delivery for security reasons.

5. Shipping Delays

• Delays may occur due to high demand, weather conditions, or unforeseen logistics issues.
• If your order is delayed, our customer support team will notify you with updates.

6. Lost or Damaged Shipments

• If your package is lost or arrives damaged, contact TuneX Customer Support within 48 hours of delivery.
• Claims for lost or damaged items will be investigated before issuing a replacement or refund.

For any questions or concerns, feel free to contact our customer support team. We appreciate your trust in TuneX and look forward to enhancing your audio experience! 🎧🚀